We are to provide a Premium Service
What this means for you:
We have a track record of providing excellent service
We offer free postage
We offer a 30 day money back guarantee
We are fast! Most items shipped the same day or the very next day
Want it even faster? We offer an express postage option
More reasons to buy from us...
100% genuine & high quality products sourced from Australian warehouses as available in community pharmacies
100% Australian owned, managed and operated
100% regulated storage conditions as per strict guidelines
100% effort made to reduce damage during transit with re-used and / or eco-friendly products
100% quality advice
... But don't take our word for it, ask our hundreds of happy customers
We are a community pharmacy in Western Australia. We have direct access to a range of suppliers and wholesalers, just like any other community pharmacy. All our products are stored in a regulated temperature controlled environment. Anything you purchase is shipped directly from the pharmacy premises, and you can be assured of top quality control in handling and shipping your products.
As there is a pharmacist on site at all times (during opening hours), feel free to email your questions about any of product you wish to purchase, or any related health issues, and we will endeavour to give you the best advice possible. Please also feel free to contact us after you have made the purchase, if further questions arise.
We have one aim - to get a quality product to you, at a competitive price, in exactly the same condition as if you were to purchase the same product in store. We are happy when our customers are happy, so please let us know if anything can be improved on, or if you are not completely satisfied with your purchase.
:: PAYMENT ::
Payment can be made via PayPal or Bank Deposit.
We also accept credit card payments over the phone. Please ask if an alternate method is required.
For Bank Deposit payments, please leave your ebay ID as the reference.
:: SHIPPING ::
Please ensure your Paypal address is correct as your purchases will be shipped to the registered address.
Items will be shipped the same or next business day and you will be notified when the parcel has been shipped.
We will use our professional discretion to select the best method of delivery - Australia Post or a courier company, depending on the location and size of your order.
Where there is tracking, tracking advice is provided, so you can track your purchase.
All products will be shipped directly from the pharmacy premises in Ravenswood, Western Australia, Australia.
Every effort will be made to protect your product from damage during shipment.
Regular shipping within Australia will take between 3-13 business days.
Express shipping within Australia will take between 1-3 business days.
International shipping can take up to 7-35 business days.
Express International shipping will take 3-7 business days
Business days means Monday to Friday, excluding Western Australian public holidays.
Please contact us if your delivery has not arrived within these timeframes.
:: RETURNS ::
If you find the product you have purchased does not meet your expectations or advertising was inaccurate, ship the product back to us within 30 days of receiving it and we will happily replace the product or refund your money.
All we ask is that you return the product to us in the exact condition in which you received it.